At Lorenzo’s Artisan Bakery, we take allergies and the safety of our customers very seriously. We understand that some individuals may have allergies or dietary restrictions, particularly regarding nuts. To ensure a safe and inclusive environment for everyone, we have implemented the following allergen policy:
Nut Usage: a. Nuts are used in various products and recipes within our bakery, including but not limited to almond-based pastries, walnut bread, and hazelnut cakes. b. While we strive to maintain the highest standards of food safety and prevent cross-contamination, it’s important to note that there is a risk of cross-contact with nut allergens in our bakery.
Allergen Information: a. We provide clear and visible signage at our bakery, indicating that nuts are used in our products. b. Allergen information, including the presence of nuts, is clearly labeled on product packaging and displayed near the corresponding products in our bakery.
Ingredient Transparency: a. We maintain accurate ingredient lists for all our products, specifying whether they contain nuts or nut-based ingredients. b. Our staff is trained to provide customers with detailed ingredient information upon request. Feel free to approach our staff members if you have any questions or concerns regarding allergens.
Cross-Contamination Prevention: a. We take necessary precautions to prevent cross-contamination. Utmost care is taken during the production process to avoid contact between products that contain nuts and those that do not. b. Our staff follows strict hygiene practices, including handwashing and equipment sanitization, to minimize the risk of cross-contact.
Customer Communication: a. We encourage customers with allergies or dietary restrictions to inform our staff about their specific requirements and concerns. b. Our staff is trained to provide guidance and suggest alternative products that are safe for consumption based on individual needs.
Allergy Disclaimer: a. Despite our best efforts to prevent cross-contamination, we cannot guarantee an allergen-free environment. b. Customers with severe nut allergies are advised to exercise caution and consider their personal level of risk tolerance when consuming our products.
Continuous Improvement: a. We continuously review and update our allergen policy to align with the latest food safety guidelines and industry best practices. b. Feedback from our customers is highly valued, and we encourage you to share your experiences and suggestions with us to help us further enhance our allergen management protocols.
Please note that this is a general allergen policy specifically addressing nuts at Lorenzo’s Artisan Bakery. It’s important for individuals with allergies to exercise personal discretion and consult with our staff if they have any concerns. We are committed to serving our customers safely and providing them with delicious baked goods while maintaining the highest standards of allergen management.