At Lorenzo’s Artisan Bakery, we value the privacy of our customers and are committed to protecting their personal information. This privacy policy outlines the ways in which we collect, use, and safeguard your personal data.

Information We Collect We may collect various types of personal data from you, including:

Contact Information: Your name, email address, phone number, and postal address.
Payment Information: Your credit or debit card details, or other payment information.
Browsing Information: Information about your use of our website, including your IP address, device information, and browsing behavior.
Communication Information: Any communications that you send to us, including emails, feedback, and reviews.

Use of Personal Data We use your personal data for the following purposes:

To process your orders and provide you with our products and services.
To send you marketing communications, special offers, and updates about our products and services that we think may be of interest to you.
To respond to any inquiries or complaints that you may have.
To improve our website, products, and services.

Sharing of Personal Data We may share your personal data with third parties for the following reasons:

To facilitate payment processing and delivery of orders.
To conduct market research and analytics.
To comply with legal obligations, including tax and accounting requirements.
To protect our rights, property, or safety, and those of our customers and employees.

Data Security We take appropriate measures to ensure the security of your personal data, including encryption, firewalls, and secure servers. We also limit access to your personal data to authorized personnel only.

Your Rights You have the right to request access to, correction, or deletion of your personal data. You can also object to the processing of your personal data or request that we restrict its processing. If you have any concerns about the way we are processing your personal data, please contact us using the details provided below.

Changes to this Privacy Policy We reserve the right to update this privacy policy at any time. We will notify you of any material changes to this policy by email or by posting a notice on our website.

Lorenzo’s Artisan Bakery – 20 Market Square, St Neots, PE19 2AFUK Email: enquiries@lorenzosbakery.co.uk Phone: 01480 217 000

Last updated: April 12, 2023